Privacy Policy

Last Updated: 5/11/26

At Diamond Deck Displays, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, contact us, or interact with our business online.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Shipping address
Billing address
Phone number
Payment information
Order details
Messages or inquiries you send to us

We may also collect basic website usage information, such as your browser type, device type, pages visited, time spent on the site, and other analytics data.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Ship products to customers
Communicate about purchases, shipping, returns, or customer service requests
Respond to questions or messages
Improve our website and customer experience
Send promotional emails or updates, only when permitted
Prevent fraud or unauthorized activity
Comply with legal or business obligations

Payment Information

Payments made through our website are processed securely through third-party payment providers. We do not directly store full credit card numbers or sensitive payment details on our website.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers who help us operate our business, such as:

Payment processors
Shipping carriers
Website hosting providers
Email or marketing platforms
Analytics tools
Customer support tools

These third parties only receive the information needed to perform their services.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website traffic, remember preferences, and support advertising or analytics.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly without them.

Email Marketing

If you sign up for our email list or choose to receive updates, we may send you promotional emails, product updates, or special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no website or online transmission is completely secure, so we cannot guarantee absolute security.

Returns and Customer Support

If you contact us about a return, exchange, or customer service issue, we may use your order and contact information to help resolve the request.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also request that we stop sending marketing communications.

To make a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.